Hope, Jeremy  <br/><br/>
Beyond performance management   : why, when, and how to use 40 tools and best practices for superior business performance 

 - Bombay:  HBP,  2012. 
 - ix,387p.:  ill.;hbk.  15 cm. 
<br/><br/> Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9781422141953 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Organizational effectiveness
<br/><br/><label>Dewey Class. No.: </label>658.314 HOP