Bazerman, Max H  <br/><br/>
Predictable surprises  : the disasters you should have seen coming and how to prevent them 

 - Bombay:  HBS,  2008. 
 - xvi,319p.:  ill.;pbk.  20 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781422122877 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Emergency management<br/>Cognitive roots
<br/><br/><label>Dewey Class. No.: </label>363.347 BAZ