Weeks, Holly <br/><br/>
Failure to communicate  : how conversations go wrong and what you can do to right them  

 - Boston:  HBS,  2010 
 - vi,240p.:  pbk.  14 cm. 
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>9781422137499 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Interpersonal communication<br/>Oral communication
<br/><br/><label>Dewey Class. No.: </label>650.13 WEE