Brewster, Ernest <br/><br/>
IT service management  : support for your ITSM foundation exam 

 - 3rd. ed. 
 - New Delhi:  Viva,  2016. 
 - xxiii, 201p.:  ill.;pbk.  24cm. 
<br/><br/> Includes Index. 
<br/><br/><label>ISBN: </label>9781780173184 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information resources management<br/>Information technology-Management<br/>Support services (Management)<br/>Business information services
<br/><br/><label>Dewey Class. No.: </label>004.0684 BRE