Bose, Tapan K. <br/><br/>
Total quality management 

 - New Delhi:  PHI,  2004. 
 - xx,448p.:  ill.;pbk.  16 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9788120326552 
<br/><br/><label>Dewey Class. No.: </label>658.562 BOS