Srinivasan, R. Business process reengineering - 2nd ed. - India: McGraw Hill, 2020. - xiv,206p.: ill.;pbk. 12 cm. Includes bibliographical references and index. ISBN: 9789353167844 Subjects--Topical Terms: Total quality managementIndustrial managementReengineering Dewey Class. No.: 658.4063 SRI