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Making customer matter by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Bombay: HBP, 2010
Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 HBP.
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The Huawei story by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi: Sage Publications, 2015
Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 338.7621 TAO.
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The little book of big customer satisfaction measurement by
- Rao, Ajit
- Chandra, Subhash
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: London: SAGE, 2012
Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 RAO.
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Service operations management by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Canda: Society publishing, 2020
Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 PAR.
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