Results of search for 'an:2696' › IIM SIRMAUR LIBRARY catalog

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	1.	Marketing myopia by Levitt, Theodore Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBP, 2008 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.8 LEV. Place hold Add to cart (remove)
	2.	Uncommon service : how to win by putting customers at the core of your business by Frei, Frances Morriss, Anne Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston: HBSP, 2012 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 FRE. Place hold Add to cart (remove)
	3.	HBR increasing customer loyalty by Review, Harvard Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBP, 2011 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.8343 HBR. Place hold Add to cart (remove)
	4.	The loyalty effect : the hidden force behind growth, profits, and lasting value by Reichheld, Frederick F Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBP, 1996 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.4 REI. Place hold Add to cart (remove)
	5.	Making customer matter by HBP Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBP, 2010 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 HBP. Place hold Add to cart (remove)
	6.	The intention economy : when customers take charge by Searls, Doc Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBP, 2012 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.8342 SEA. Place hold Add to cart (remove)
	7.	Reorganize for resilience : putting customers at the center of your business by Gulati, Ranjay Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston: HBSP, 2009 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 GUL. Place hold Add to cart (remove)
	8.	True story : how to combine story and action to transform your business by Montague, Ty Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBS, 2013 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.8 MON. Place hold Add to cart (remove)
	9.	Total access : giving customers what they want in an anytime, anywhere world by Mckenna, Regis Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBS, 2002 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 MCK. Place hold Add to cart (remove)
	10.	The hidden wealth of customers : realizing the untapped value of your most important asset by Lee, Bill Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBS, 2012 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.8342 LEE. Place hold Add to cart (remove)
	11.	Loyalty rules! : how today's leaders build lasting relationships by Reichheld, Frederick F Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBS, 2001 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 REI. Place hold Add to cart (remove)
	12.	Net gain : expanding markets through virtual communities by Hagel, John Armstrong, Arthur Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBS, 1997 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.800 HAG. Place hold Add to cart (remove)
	13.	Customer connections : new strategies for growth by Wayland, Robert E Cole, Paul M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay: HBS, 1997 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 WAY. Place hold Add to cart (remove)
	14.	Permission marketing : turning strangers into friends, and friends into customers by Godin, Seth Material type: Text; Format: print ; Literary form: Not fiction Publication details: UK: Pocket book, 1999 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.8 GOD. Place hold Add to cart (remove)
	15.	Customer relationship management : getting it right! by Kincaid, Judith W Material type: Text; Format: print ; Literary form: Not fiction Publication details: India: Pearson, 2005 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 KIN. Place hold Add to cart (remove)
	16.	Customer care excellence : how to create an effective customer focus by Cook, Sarah Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: KoganPage, 2011 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 COO. Place hold Add to cart (remove)
	17.	Winning a billion consumers : a disruptive approach for success in India by Joshi, Atul Material type: Text; Format: print ; Literary form: Not fiction Publication details: India: SAGE, 2016 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.009 JOS. Place hold Add to cart (remove)
	18.	24 brand mantras : finding a place in the minds and hearts of consumers by Kapoor, Jagdeep Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: SAGE PUBLICATIONS 2009 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.827 KAP. Place hold Add to cart (remove)
	19.	Data driven : harnessing data and AI to reinvent customer engagement by Chavez, Tom O'hara, Chris...[et al.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: India: McGraw Hill, 2019 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.812 CHA. Place hold Add to cart (remove)
	20.	Principles of marketing by Kotler, Philip Armstrong, Gary Agnihotri, Prafulla Edition: 17th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: India: Pearson, 2018 Availability: Items available for loan: Learning Resource Centre- Main campus (5)Location, call number: 658.8 KOT, ... Place hold Add to cart (remove)

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Your search returned 23 results.