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	1.	Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A Bitner, Mary Jo...[et al.] Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi: McGraw Hill, 2016 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.8 ZEI. Place hold Add to cart (remove)
	2.	No cover image available No cover image available No cover image available Service marketing : the Indian perspective by Shanker, Ravi Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Excel books 2002 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.8 SHA. Place hold Add to cart (remove)
	3.	Principles of services marketing by Palmer, Adrain Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: UK: McGraw Hill, 2014 Availability: Items available for loan: Learning Resource Centre- Main campus (1)Location, call number: 658.8 PAL. Place hold Add to cart (remove)

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