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999 |
_c3401 _d3401 |
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003 | OSt | ||
005 | 20230707135938.0 | ||
008 | 220715s9999 xx 000 0 und d | ||
020 | _a9781422162521 | ||
040 | _cIIM Sirmaur | ||
082 | _a658.8343 HBR | ||
100 |
_aReview, Harvard _92452 |
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245 | 0 | _aHBR increasing customer loyalty | |
260 |
_bHBP, _aBombay: _c2011. |
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300 |
_a221p.: _bpbk. _c12 cm. |
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365 | _dINR | ||
500 | _aIncludes index. | ||
650 |
_aCustomer loyalty _94163 |
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650 |
_aCustomer relations _92696 |
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942 |
_cBK _2ddc |