| 000 | 00685nam a2200229Ia 4500 | ||
|---|---|---|---|
| 999 |
_c3633 _d3633 |
||
| 003 | OSt | ||
| 005 | 20230707141106.0 | ||
| 008 | 220715s9999 xx 000 0 und d | ||
| 020 | _a9781422172315 | ||
| 040 | _cIIM Sirmaur | ||
| 082 | _a658.8342 LEE | ||
| 100 |
_aLee, Bill _94181 |
||
| 245 | 4 |
_aThe hidden wealth of customers _b: realizing the untapped value of your most important asset |
|
| 260 |
_bHBS, _aBombay: _c2012. |
||
| 300 |
_a220p.; _bill.;hbk. _c12 cm. |
||
| 365 | _dINR | ||
| 500 | _aIncludes bibliographical references and index. | ||
| 650 |
_aConsumer behavior _92111 |
||
| 650 |
_aCustomer loyalty _94163 |
||
| 650 |
_aCustomer relations _92696 |
||
| 942 |
_cBK _2ddc |
||