000 00871nam a2200289Ia 4500
999 _c3983
_d3983
003 OSt
005 20230508172340.0
008 220715s9999 xx 000 0 und d
020 _a9781780173184
040 _cIIM Sirmaur
082 _a004.0684 BRE
100 _a Brewster, Ernest
_9530
245 0 _aIT service management
_b: support for your ITSM foundation exam
250 _a3rd. ed.
260 _bViva,
_aNew Delhi:
_c2016.
300 _axxiii, 201p.:
_bill.;pbk.
_c24cm.
365 _dINR
500 _aIncludes Index.
650 _aInformation resources management
_9531
650 _aInformation technology-Management
_9532
650 _aSupport services (Management)
_9533
650 _aBusiness information services
_9534
700 _aGriffiths, Richard
_9535
700 _aLawes, Aidan
_9536
700 _aSansbury, John
_9537
942 _cBK
_2ddc