000 00659nam a2200241Ia 4500
999 _c4386
_d4386
003 OSt
005 20230707121613.0
008 220715s9999 xx 000 0 und d
020 _a9788177581348
040 _cIIM Sirmaur
082 _a658.812 KIN
100 _aKincaid, Judith W.
_94166
245 0 _aCustomer relationship management
_b: getting it right!
260 _bPearson,
_c2005.
_aIndia:
300 _axxvi,480p.:
_bill.;pbk.
_c18 cm.
365 _dINR
500 _aIncludes index.
650 _aCustomer relations
_92696
650 _aMicrosoft CRM
_94003
650 _aComputer programs
_93372
650 _aBusiness
_9615
942 _cBK
_2ddc