000 | 00659nam a2200241Ia 4500 | ||
---|---|---|---|
999 |
_c4386 _d4386 |
||
003 | OSt | ||
005 | 20230707121613.0 | ||
008 | 220715s9999 xx 000 0 und d | ||
020 | _a9788177581348 | ||
040 | _cIIM Sirmaur | ||
082 | _a658.812 KIN | ||
100 |
_aKincaid, Judith W. _94166 |
||
245 | 0 |
_aCustomer relationship management _b: getting it right! |
|
260 |
_bPearson, _c2005. _aIndia: |
||
300 |
_axxvi,480p.: _bill.;pbk. _c18 cm. |
||
365 | _dINR | ||
500 | _aIncludes index. | ||
650 |
_aCustomer relations _92696 |
||
650 |
_aMicrosoft CRM _94003 |
||
650 |
_aComputer programs _93372 |
||
650 |
_aBusiness _9615 |
||
942 |
_cBK _2ddc |