000 00575nam a2200217Ia 4500
999 _c4420
_d4420
003 OSt
005 20230524151516.0
008 220715s9999 xx 000 0 und d
020 _a9788120344846
040 _cIIM Sirmaur
082 _a624 KEL
100 _aKelkar, S.A.
_9545
245 0 _aIT service management
_b: a concise study
260 _bPHI,
_c2012.
_aNew Delhi:
300 _aix,578p.:
_bill.;pbk.
_c25 cm.
365 _dINR
500 _aIncludes references.
650 _aStrategizing services
_92343
650 _aOperation services
_92344
942 _cBK
_2ddc