| 000 | 00760nam a2200265Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20240504143719.0 | ||
| 008 | 220715s9999 xx 000 0 und d | ||
| 020 | _a9789356067400 | ||
| 040 | _cIM Sirmaur | ||
| 082 |
_a658 JOH _25th ed. |
||
| 100 |
_aJohnston, Robert _960 |
||
| 245 | 0 |
_aService operation management _b: improving service delivery |
|
| 250 | _a5th ed. | ||
| 260 |
_bPearson, _aIndia: _c2023. |
||
| 300 |
_axxii.:609p. _bill.;pbk. _c28cm. |
||
| 365 | _dINR | ||
| 500 | _aIncludes bibliographical references and index. | ||
| 650 |
_aService industries-Management _91672 |
||
| 650 |
_aOperations research _92155 |
||
| 700 | _aShulver, Michael | ||
| 700 | _aClark, Graham | ||
| 700 |
_aSlack, Nigel _958 |
||
| 942 |
_cBK _2ddc |
||
| 999 |
_c4813 _d4813 |
||