| 000 | 00748nam a2200253Ia 4500 | ||
|---|---|---|---|
| 999 |
_c5046 _d5046 |
||
| 003 | OSt | ||
| 005 | 20230519161117.0 | ||
| 008 | 220715s9999 xx 000 0 und d | ||
| 020 | _a9789352604364 | ||
| 040 | _cIIM Sirmaur | ||
| 082 | _a338.762920952 LIK | ||
| 100 |
_aLiker, Jeffrey K. _91820 |
||
| 245 | 0 |
_aToyota way to service excellence _b: lean transformation in service organization |
|
| 260 |
_bMcGraw Hill, _aChennai: _c2017 |
||
| 300 |
_axxviii,419p. _bill.;pbk. _c22 cm. |
||
| 365 | _dINR | ||
| 500 | _aIncludes index | ||
| 650 |
_aManagement _9481 |
||
| 650 |
_aAutomobile industry and trade - Management _91821 |
||
| 650 |
_aLean manufacturing _9619 |
||
| 650 |
_aJapan _91347 |
||
| 700 |
_aRoss, Karyn _91822 |
||
| 942 |
_cBK _2ddc |
||