The CRM handbook
Dyche, Jill
The CRM handbook : a business guide to customer relationship management - Noida: Pearson, 2013 - 331p.: ill.;pbk. 23 cm.
Includes bibliographical references and index
9788177587623
Customer relations--Management
Microsoft CRM
Electronic commerce
Management
658.812 DYC
The CRM handbook : a business guide to customer relationship management - Noida: Pearson, 2013 - 331p.: ill.;pbk. 23 cm.
Includes bibliographical references and index
9788177587623
Customer relations--Management
Microsoft CRM
Electronic commerce
Management
658.812 DYC