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Simply better : winning and keeping customers by delivering what matters most

By: Contributor(s): Material type: TextTextPublication details: HBSP, Boston: 2004Description: xiv,216p.: ill.;hbk. 21 cmISBN:
  • 9780875843988
Subject(s): DDC classification:
  • 658.812 BAR
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Item type Current library Call number Status Date due Barcode
Books Books Learning Resource Centre- Main campus 658.812 BAR (Browse shelf(Opens below)) Available 000459

Includes bibliographical references and index

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