Service operation management (Record no. 4813)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00760nam a2200265Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240504143719.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220715s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789356067400 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | IM Sirmaur |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 JOH |
| Edition number | 5th ed. |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Johnston, Robert |
| 9 (RLIN) | 60 |
| 245 #0 - TITLE STATEMENT | |
| Title | Service operation management |
| Remainder of title | : improving service delivery |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Pearson, |
| Place of publication, distribution, etc. | India: |
| Date of publication, distribution, etc. | 2023. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxii.:609p. |
| Other physical details | ill.;pbk. |
| Dimensions | 28cm. |
| 365 ## - TRADE PRICE | |
| Unit of pricing | INR |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references and index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries-Management |
| 9 (RLIN) | 1672 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Operations research |
| 9 (RLIN) | 2155 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Shulver, Michael |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Clark, Graham |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Slack, Nigel |
| 9 (RLIN) | 58 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 28-12-2019 |
| -- | IN28951 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Learning Resource Centre- Main campus | Learning Resource Centre- Main campus | 15.01.2020 | Overseas Press India | 595.00 | 658 JOH | 001624 | 15.07.2022 | 15.07.2022 | Books |