The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world

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TextPublication details: HBP, Bombay: 2011.Description: xi,290p.: ill.;hbk. 15 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Learning Resource Centre- City campus	658.872 REI (Browse shelf(Opens below))	Available		000062

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Includes bibliographical references and index.

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