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Customer care excellence : how to create an effective customer focus

By: Material type: TextTextPublication details: KoganPage, New Delhi: 2011Edition: 6th edDescription: viii,278p.: pbk. 21 cmISBN:
  • 9780749457051
Subject(s): DDC classification:
  • 658.812 COO
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Item type Current library Call number Status Date due Barcode
Books Books Learning Resource Centre- Main campus 658.812 COO (Browse shelf(Opens below)) Available 001219

Includes bibliographical references and index

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