The little book of big customer satisfaction measurement

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Material type: Text

TextPublication details: SAGE, 2012. London:Description: xvi,164p.: pbk.: 13 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Learning Resource Centre- Main campus	658.812 RAO (Browse shelf(Opens below))	Available		001438

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Previous	658.812 KIN Customer relationship management	658.812 MCK Total access	658.812 PAR Service operations management	658.812 RAO The little book of big customer satisfaction measurement	658.812 REI Loyalty rules!	658.812 WAY Customer connections	658.816 HIN Innovation in pricing	Next

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