Service management and marketing : managing the service profit logic

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Material type: Text

TextPublication details: UK: Wiley, 2015Edition: 4th edDescription: ix,522.: ill,pbk. 24cmISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Books	Learning Resource Centre- Main campus	658.8 GRO (Browse shelf(Opens below))	Available		002851

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Includes bibliographical references and index.

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