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Uncommon service : how to win by putting customers at the core of your business

By: Contributor(s): Material type: TextTextPublication details: HBSP, Boston: 2012Description: x,247p.: ill.;hbk. 19 cmISBN:
  • 9781422133316
Subject(s): DDC classification:
  • 658.812 FRE
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Item type Current library Call number Status Date due Barcode
Books Books Learning Resource Centre- City campus 658.812 FRE (Browse shelf(Opens below)) Available 000124

Includes bibliographical references and index

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