Making customer matter

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Material type: Text

TextPublication details: HBP, Bombay: 2010.Description: x,99p.: pbk.: 12 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Learning Resource Centre- Main campus	658.812 HBP (Browse shelf(Opens below))	Available		000288

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Previous	658.812 DYC The CRM handbook	658.812 FRE Uncommon service	658.812 GUL Reorganize for resilience	658.812 HBP Making customer matter	658.812 JOH Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system	658.812 KIN Customer relationship management	658.812 MCK Total access	Next

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